[#QB-3989] help with ldap errors in console logs

QuickBuild

help with ldap errors in console logs

Created: 15/Jun/23 02:07 PM Updated: 23/Dec/23 01:14 AM

Component/s:

None

Affects Version/s:

13.0.10

Fix Version/s:

None

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
File Attachments:	1. console.log (940 kb) 2. quickbuild.log (66 kb)
Environment:	rh7.9, quickbuild 13.0.10

Description

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found message in console.log
jvm 1 | at java.lang.Thread.run(Thread.java:748)
jvm 1 | Caused by: javax.naming.CommunicationException: ad.schoolspecialty.com:636 [Root exception is java.net.SocketException: Connection reset]
jvm 1 | at com.sun.jndi.ldap.LdapReferralContext.<init>(LdapReferralContext.java:96)
jvm 1 | at com.sun.jndi.ldap.LdapReferralException.getReferralContext(LdapReferralException.java:151)

jvm 1 | javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: ad.schoolspecialty.com:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching ad.schoolspecialty.com found.]]

no other ldap services are getting the errors.

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Comments

Work Log

Change History

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Robin Shen [15/Jun/23 11:36 PM]

From the log seems that connection to your LDAP server (ad.schoolspecialty.com:636) has some issues for some reason. Does this affect user login?

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Christopher Speier [16/Jun/23 11:00 AM]

hello robin.. no. people can login without issue.. we are the people had a link to a dead jira.

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Christopher Speier [20/Jun/23 09:02 PM]

we were wondering what is causing the errors/messages?

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Robin Shen [20/Jun/23 11:44 PM]

> Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching ad.schoolspecialty.com found.

This error seems to me that the SSL certificate sent by server "ad.schoolspecialty.com" does not contain the correct dns name "ad.schoolspecialty.com"