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[QB-3989] help with ldap errors in console logs
Created: 15/Jun/23  Updated: 23/Dec/23

Status: Closed
Project: QuickBuild
Component/s: None
Affects Version/s: 13.0.10
Fix Version/s: None

Type: Bug Priority: Major
Reporter: Christopher Speier Assigned To: Robin Shen
Resolution: Won't Fix Votes: 0
Remaining Estimate: Unknown Time Spent: Unknown
Original Estimate: Unknown
Environment: rh7.9, quickbuild 13.0.10

File Attachments: Text File console.log     Text File quickbuild.log    

 Description   
found message in console.log
jvm 1 | at java.lang.Thread.run(Thread.java:748)
jvm 1 | Caused by: javax.naming.CommunicationException: ad.schoolspecialty.com:636 [Root exception is java.net.SocketException: Connection reset]
jvm 1 | at com.sun.jndi.ldap.LdapReferralContext.<init>(LdapReferralContext.java:96)
jvm 1 | at com.sun.jndi.ldap.LdapReferralException.getReferralContext(LdapReferralException.java:151)

jvm 1 | javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: ad.schoolspecialty.com:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching ad.schoolspecialty.com found.]]

no other ldap services are getting the errors.

 Comments   
Comment by Robin Shen [ 15/Jun/23 11:36 PM ]
From the log seems that connection to your LDAP server (ad.schoolspecialty.com:636) has some issues for some reason. Does this affect user login?
Comment by Christopher Speier [ 16/Jun/23 11:00 AM ]
hello robin.. no. people can login without issue.. we are the people had a link to a dead jira.
Comment by Christopher Speier [ 20/Jun/23 09:02 PM ]
we were wondering what is causing the errors/messages?
Comment by Robin Shen [ 20/Jun/23 11:44 PM ]
> Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching ad.schoolspecialty.com found.

This error seems to me that the SSL certificate sent by server "ad.schoolspecialty.com" does not contain the correct dns name "ad.schoolspecialty.com"
Generated at Thu May 16 17:01:44 UTC 2024 using JIRA 189.