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Key: QB-4096
Type: Bug Bug
Status: Open Open
Priority: Major Major
Assignee: Robin Shen
Reporter: Jithender Allam
Votes: 0
Watchers: 0
Operations

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QuickBuild

Issue generating License with the Service Key we procured

Created: 24/May/24 11:33 AM   Updated: 24/May/24 11:33 AM
Component/s: None
Affects Version/s: None
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Environment: Development & Production


 Description  « Hide
We are working on a lift and shift project and we have procured key to be used on our new instance.
Trying to generate License with the key we have and having issues to complete the process.

Error: The key you input is not a valid service key. The service can be found in the email we sent you when you purchased QuickBuild.

We procured the key but we have NOT received any good instructions on how to proceed. Looking for directions on how to register and use the license and product please.

Let me know if you need any other details in this regard.

Thanks,
Jithender
Sr. Manager Information Systems

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