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Key: QB-3645
Type: Bug Bug
Status: Closed Closed
Resolution: Won't Fix
Priority: Major Major
Assignee: Robin Shen
Reporter: Phong Trinh
Votes: 0
Watchers: 0

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Install SSL Certificate

Created: 09/Dec/20 02:22 AM   Updated: 15/Dec/20 11:25 PM
Component/s: None
Affects Version/s: 10.0.28
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown

 Description  « Hide
 We have been using the secure protocol for our QB server and tried to update the SSL certificate since it was expired. We ran config.sh to update, but got the following error:
 sudo -u qbuser /opt/quickbuild/bin/config.sh
openjdk version "11.0.7" 2020-04-14 LTS
OpenJDK Runtime Environment 18.9 (build 11.0.7+10-LTS)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.7+10-LTS, mixed mode, sharing)
Exception in thread "main" java.lang.UnsatisfiedLinkError: Can't load library: /usr/lib/jvm/java-11-openjdk-
        at java.base/java.lang.ClassLoader.loadLibrary(ClassLoader.java:2630)
        at java.base/java.lang.Runtime.load0(Runtime.java:768)

 Any advice is appreciated?

 Thank you,

 All   Comments   Work Log   Change History      Sort Order:
Robin Shen [09/Dec/20 11:34 PM]
Seems that your JDK has some issues loading required UI library. Please edit config.sh to point java command to a different JDK to see if it works.

Phong Trinh [10/Dec/20 05:42 AM]
Thank you, Robin. I will ask the admin to it a try.

Phong Trinh [15/Dec/20 08:07 PM]
 The system admin identified the issue, and the SSL cert was successfully updated. Please close this issue when you have a chance. Thank you very much.