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Key: QB-3549
Type: Bug Bug
Status: Closed Closed
Resolution: Cannot Reproduce
Priority: Major Major
Assignee: Robin Shen
Reporter: Jerry Ye
Votes: 0
Watchers: 0

If you were logged in you would be able to see more operations.

Download agent button stuck in loading status

Created: 22/Apr/20 08:21 AM   Updated: 28/Apr/20 11:42 PM
Component/s: None
Affects Version/s: 10.0.8
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown

 Description  « Hide
Possible Reson:
Missing completion handler server does not recive callback when agent configuration has been generated.

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Jerry Ye [22/Apr/20 08:35 AM]
Environment: Server - CentOS 6.7 Agent - Windows 10 Browser: Chrome/IE Step of Reproduce: 1. Login to QB 2. Navigate to Grid 3. Click download button Issue: Loading status is stuck. Possible solutions: Add completion handler to notify browser the generation process is completed and fresh the page.

Robin Shen [23/Apr/20 12:30 AM]
This works fine at my side. Is there any error in console log of QB server?

Jerry Ye [23/Apr/20 02:10 AM]
Need force refresh the page, then we can see the download option.

Although the loading UI still in progress.

Jerry Ye [28/Apr/20 06:12 AM]
This issue was solve by reset server.

You can close this ticket now

Robin Shen [28/Apr/20 11:42 PM]
Thanks for the update