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Key: QB-3475
Type: Bug Bug
Status: Closed Closed
Resolution: Fixed
Priority: Major Major
Assignee: Robin Shen
Reporter: Robert Miklas
Votes: 0
Watchers: 0

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license is invalid and because of that there is no possibility to submit support request from administration panel.

Created: 25/Nov/19 01:48 PM   Updated: 10/Mar/20 05:27 AM
Component/s: None
Affects Version/s: 7.0.31
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Production environment
Operating System Linux 4.15.0-70-generic, amd64
JVM OpenJDK 64-Bit Server VM 1.8.0_222, Private Build
QuickBuild Version 7.0.32 - Thu Aug 02 03:44:02 CEST 2018

 Description  « Hide

We do not have possibility to submit support request. After pushing "submit" button the page is redirecting me to "https://www.pmease.com/ticket-submitted?url=https://quickbuild.igk.intel.com&status=invalid" and the error message is "Invalid License
Sorry! The support request can't be submitted as your license seems to be invalid. Please contact us if you have a valid service key." Our license will be expired on 2019-12-13.

License information:
License Type Commercial License [restore community license]
Licensed Site Intel Technology Poland
Service Expiration Date 2019-12-13
License Expiration Date never expires for versions released before 2019-12-13
Licensed Configurations unlimited.

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