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Key: QB-2885
Type: Bug Bug
Status: Closed Closed
Resolution: Won't Fix
Priority: Major Major
Assignee: Robin Shen
Reporter: ralph mendez
Votes: 0
Watchers: 0
Operations

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QuickBuild

Quickbuild server hanging every few hours.

Created: 23/Jan/17 11:13 PM   Updated: 22/Jan/18 11:13 PM
Component/s: None
Affects Version/s: 4.0.65
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Environment:
Server Information
Host Name ny-inf-23.na.rtdom.net
System Date and Time 2017-01-23 18:06:24
Operating System Linux 2.6.18-408.el5PAE, i386
OS User Name quickbuild
JVM Java HotSpot(TM) Server VM 1.6.0_25, Sun Microsystems Inc.
QuickBuild Version 4.0.65 - Wed Oct 10 03:01:15 EDT 2012
Total Memory 1.96 GB
Used Memory 747.98 MB
Configurations 33884

Installed Plugins
com.pmease.quickbuild.plugin.scm.subversion;4.0.24
com.pmease.quickbuild.plugin.scm.filesystem;4.0.19
com.pmease.quickbuild.plugin.notifier.passive;4.0.1
com.pmease.quickbuild.plugin.scm.cvs;4.0.19
com.example.myplugin;4.0.0
com.pmease.quickbuild.plugin.notifier.email;4.0.20
com.pmease.quickbuild.plugin.scm.starteam;4.0.20
com.pmease.quickbuild.plugin.report.engine;4.0.82
com.pmease.quickbuild.plugin.authenticator.ldap;4.0.2
com.pmease.quickbuild.plugin.scm.perforce;4.0.32
com.pmease.quickbuild.plugin.builder.ant;4.0.4
com.pmease.quickbuild.plugin.htmlreport;4.0.19
com.pmease.quickbuild.plugin.scm.clearcase;4.0.33
com.pmease.quickbuild.plugin.basis;4.0.34
com.pmease.quickbuild.plugin.notifier.jabber;4.0.19
com.pmease.quickbuild.plugin.versionbumper;1.0.11
com.pmease.quickbuild.plugin.builder.rake;4.0.1
com.pmease.quickbuild.plugin.scm.accurev;4.0.24
com.pmease.quickbuild.plugin.builder.nant;4.0.1
com.example.javancss;4.0.0
com.example.promptbean;4.0.0
com.pmease.quickbuild.jetty;1.0.3
com.pmease.quickbuild.plugin.notifier.msn;4.0.19
com.pmease.quickbuild.plugin.builder.msbuild;4.0.6
com.pmease.quickbuild.plugin.builder.devenv;4.0.5
com.pmease.quickbuild.plugin.versionupdater;4.0.24
com.pmease.quickbuild.plugin.artifact;4.0.29
com.pmease.quickbuild.plugin.scm.vss;4.0.19
com.pmease.quickbuild.plugin.builder.maven;4.0.13
com.pmease.quickbuild.plugin.report.pmd;4.0.33
com.pmease.quickbuild.plugin.report.fxcop;4.0.24
com.pmease.quickbuild.plugin.report.changes;4.0.53
com.pmease.quickbuild.plugin.report.xunit;4.0.20
com.pmease.quickbuild.plugin.report.junit;4.0.42
com.pmease.quickbuild.plugin.report.mstest;4.0.39
com.pmease.quickbuild.plugin.report.emma;4.0.26
com.pmease.quickbuild.plugin.report.buildstats;4.0.29
com.pmease.quickbuild.plugin.report.cpd;4.0.30
com.pmease.quickbuild.plugin.report.mbunit;4.0.37
com.pmease.quickbuild.plugin.report.ncover;4.0.29
com.pmease.quickbuild.plugin.report.testng;4.0.37
com.pmease.quickbuild.plugin.report.nunit;4.0.37
com.pmease.quickbuild.plugin.report.cobertura;4.0.24
com.pmease.quickbuild.plugin.report.checkstyle;4.0.29
com.pmease.quickbuild.plugin.report.customstats;4.0.13
com.pmease.quickbuild.plugin.report.findbugs;4.0.37
com.pmease.quickbuild.plugin.report.boosttest;4.0.18
com.pmease.quickbuild.plugin.scm.helper;4.0.21
com.pmease.quickbuild.plugin.tracker.core;4.0.46
com.pmease.quickbuild.plugin.scm.tfs;4.0.33
com.pmease.quickbuild.plugin.tracker.redmine;4.0.16
com.pmease.quickbuild.plugin.scm.bazaar;4.0.22
com.pmease.quickbuild.plugin.tracker.trac;4.0.36
com.pmease.quickbuild.plugin.scm.mercurial;4.0.22
com.pmease.quickbuild.plugin.tracker.teamforge;4.0.41
com.pmease.quickbuild.plugin.scm.git;4.0.44
com.pmease.quickbuild.plugin.tracker.bugzilla;4.0.38
com.pmease.quickbuild.plugin.tracker.jira;4.0.50
com.pmease.quickbuild.plugin.scm.repo;4.0.32
Grid Information
Build Agents 12
User Agents 0
License Key
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 Description  « Hide
The issue is one job gets stuck on the top of the queue and all others are stuck waiting. After about 10 builds the frontend freezes up on the users. We have updated the Cpu from 2 to 4, Ram and harddrive to do not show any issues. I have a heap dump, console.log and quickbuilds.log. Can you assist with any troubleshooting ?
The outages are causing delays with the product deployments and Upper management wants to know why.


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Robin Shen [22/Jan/18 11:13 PM]
QB4 is quite old. Reopen this if you encounter the same issue after upgrading to latest version.


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