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Key: QB-2646
Type: Bug Bug
Status: Closed Closed
Resolution: Cannot Reproduce
Priority: Major Major
Assignee: Robin Shen
Reporter: Phong Trinh
Votes: 0
Watchers: 0
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Log files were empty when any step in the process was failed.

Created: 25/Feb/16 09:10 PM   Updated: 01/Dec/16 08:38 AM
Component/s: None
Affects Version/s: 6.1.3
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Environment: QB Server: Centos7 - Agent: Windows 10


 Description  « Hide
 Hi Support team,

 I am experiencing a strange issue several times in this week: the log files were empty when any step in the process was failed. Please look into when you have a chance and let me know if you need any additional information.

 Thanks,
ptrinh

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Robin Shen [26/Feb/16 12:58 AM]
Can you please check the agent running the failed step to see if there are errors printed in its agent log?