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[QB-780] Can't start useragent
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Status: | Resolved |
Project: | QuickBuild |
Component/s: | None |
Affects Version/s: | 3.1.11 |
Fix Version/s: | None |
Type: | Bug | Priority: | Major |
Reporter: | ChangSeop LEE | Assigned To: | Robin Shen |
Resolution: | Cannot Reproduce | Votes: | 0 |
Remaining Estimate: | Unknown | Time Spent: | Unknown |
Original Estimate: | Unknown | ||
Environment: | Windows XP service pack 2 |
Description |
Useragent doesn't start with below error message
J:\useragent\bin>agent.bat console 'echo console|findstr "^console$ ^start$ ^pause$ ^resume$ ^stop$ ^restart$ ^inst all$ ^remove"' is not a internal or external command, not a executable program or a batch file Usage: agent.bat { console : start : pause : resume : stop : restart : install : remove } press any key to continue... I translated Korean error message to English so some statement could be different with correct English error message |
Comments |
Comment by Robin Shen [ 23/Dec/10 10:24 AM ] |
This is odd. Does this problem exist on other XP machines with Korean locale, or just this particular machine? |
Comment by ChangSeop LEE [ 24/Dec/10 12:19 AM ] |
We have many XP machines with the same problem.
Can you recommend some commands to test the machines? |
Comment by Robin Shen [ 24/Dec/10 12:35 AM ] |
To narrow down the problem, can you please change the locale and language setting to US-English temporarily to see if the problem still exists? |
Comment by ChangSeop LEE [ 24/Dec/10 01:31 AM ] |
Below is test results
I:\00_GT-S5830_Cooper\useragent\useragent\bin>chcp 437 Active code page: 437 I:\00_GT-S5830_Cooper\useragent\useragent\bin>agent.bat console 'echo console|findstr "^console$ ^start$ ^pause$ ^resume$ ^stop$ ^restart$ ^install$ ^remove"' is no t recognized as an internal or external command, operable program or batch file. Usage: agent.bat { console : start : pause : resume : stop : restart : install : remove } Press any key to continue . . . I:\00_GT-S5830_Cooper\useragent\useragent\bin> |
Comment by Robin Shen [ 24/Dec/10 01:58 AM ] |
Looks like this is a JSW (a third party service wrapper tool used by QuickBuild) issue. To verify, please download latest JSW package here:
http://wrapper.tanukisoftware.com/download/3.5.7/wrapper-windows-x86-32-3.5.7.zip Then extract it to a directory under "J:" , and run below command in the installation directory: bin\TestWrapperCommand.bat console If it still reports the same error, we will contact JSW support to see if there is a workaround. |
Comment by ChangSeop LEE [ 27/Dec/10 12:13 AM ] |
Merry Christmas~:-)
I'm sorry but I got the same results...:-( I:\wrapper-windows-x86-32-3.5.7\wrapper-windows-x86-32-3.5.7\bin>TestWrapperCommand.bat console 'echo console|findstr "^console$ ^start$ ^pause$ ^resume$ ^stop$ ^restart$ ^install$ ^remove$"' is n ot recognized as an internal or external command, operable program or batch file. Unknown command: console Usage: TestWrapperCommand.bat [ console {JavaAppArgs} : start : pause : resume : stop : restart : in stall {JavaAppArgs} : update {JavaAppArgs} : remove ] Press any key to continue . . . I:\wrapper-windows-x86-32-3.5.7\wrapper-windows-x86-32-3.5.7\bin> |
Comment by Robin Shen [ 27/Dec/10 12:18 AM ] |
Merry X'mas and happy new year too, :)
Thanks for the test and I believe it is a JSW issue now. We will submit this issue to JSW support and will get back to you as soon as there is a response. |