[#QB-4218] Domain users contained '-' failed to login QuickBuild Server

QuickBuild

Domain users contained '-' failed to login QuickBuild Server

Created: 12/Nov/25 06:17 PM Updated: 11/Jan/26 08:56 AM

Component/s:

None

Affects Version/s:

14.0.27

Fix Version/s:

None

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
Environment:	Linux

Description

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Our QuickBuild server is configured to authenticate users through Active Directory. However, domain users contain "-" such as user1-ext are unable to login QuickBuild. Is there any restriction to usernames and/or special characters in usernames?

Thanks,
ptrinh

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Robin Shen [13/Nov/25 12:17 AM]

QB disallows ", / \\ : * ? \" < > | [ ]" in user name, and "-" is allowed. I added a user with name "user1-ext" into Active Directory, and QB can login with it successfully. I guess there is something wrong at your Active Directory side. You may test with some LDAP tool to see if it can bind as that account.

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Phong Trinh [13/Nov/25 02:54 AM]

Thank you for the information and promptly responding, Robin!
I will try as you suggested and will keep you posted.
ptrinh

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Phong Trinh [04/Dec/25 12:37 AM]

We removed '-' from the user, and it was logged into QB successfully.
Thanks!
ptrinh

Change by Robin Shen [11/Jan/26 08:56 AM]
Field	Original Value	New Value
Status	Open [ 1 ]	Closed [ 6 ]
Resolution		Won't Fix [ 2 ]