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[QB-4218] Domain users contained '-' failed to login QuickBuild Server
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| Status: | Open |
| Project: | QuickBuild |
| Component/s: | None |
| Affects Version/s: | 14.0.27 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major |
| Reporter: | Phong Trinh | Assigned To: | Robin Shen |
| Resolution: | Unresolved | Votes: | 0 |
| Remaining Estimate: | Unknown | Time Spent: | Unknown |
| Original Estimate: | Unknown | ||
| Environment: | Linux | ||
| Description |
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Our QuickBuild server is configured to authenticate users through Active Directory. However, domain users contain "-" such as user1-ext are unable to login QuickBuild. Is there any restriction to usernames and/or special characters in usernames?
Thanks, ptrinh |
| Comments |
| Comment by Robin Shen [ 13/Nov/25 12:17 AM ] |
| QB disallows ", / \\ : * ? \" < > | [ ]" in user name, and "-" is allowed. I added a user with name "user1-ext" into Active Directory, and QB can login with it successfully. I guess there is something wrong at your Active Directory side. You may test with some LDAP tool to see if it can bind as that account. |
| Comment by Phong Trinh [ 13/Nov/25 02:54 AM ] |
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Thank you for the information and promptly responding, Robin!
I will try as you suggested and will keep you posted. ptrinh |
| Comment by Phong Trinh [ 04/Dec/25 12:37 AM ] |
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We removed '-' from the user, and it was logged into QB successfully.
Thanks! ptrinh |