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Robin Shen [21/Nov/24 11:20 PM]
Please check "logs/console.log" to see if there are more info for agent stopping.
Per the logs in console.log file, there were no activities for ~30 minutes before the service was shutting down.
wrapper | TERM trapped. Shutting down. Seems that it gets terminated by some other process. If I remembered correctly, you have some tests running on agents, and restart the agent after test done. Could that be related?
Thank you for promptly responses, Robin!
These Linux systems are for builds and not reverted, and the other systems that you mentioned are for tests and reverted after the tests are done. Please edit <agent dir>/conf/wrapper.conf to uncomment below line:
# wrapper.debug=TRUE Then restart the agent to get more debug logging in "logs/console.log" when the issue happens next time. I turned the debug on and will keep an eye on the system. Thank you!
Hi Robin,
I think I found the root cause of the issue. There was an admin setup that terminated any tasks/processes that were associated with the service account after they were idle for period of time. QB agent was running under this service account; therefore, it was shutting down occasionally. Please close this ticket when you have a chance. Thank you for your help, ptrinh
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Bug
Closed
Major
QuickBuild service on Linux node stopped occasionally. 
