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[QB-4096] Issue generating License with the Service Key we procured
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| Status: | Closed |
| Project: | QuickBuild |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major |
| Reporter: | Jithender Allam | Assigned To: | Robin Shen |
| Resolution: | Fixed | Votes: | 0 |
| Remaining Estimate: | Unknown | Time Spent: | Unknown |
| Original Estimate: | Unknown | ||
| Environment: | Development & Production | ||
| Description |
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We are working on a lift and shift project and we have procured key to be used on our new instance.
Trying to generate License with the key we have and having issues to complete the process. Error: The key you input is not a valid service key. The service can be found in the email we sent you when you purchased QuickBuild. We procured the key but we have NOT received any good instructions on how to proceed. Looking for directions on how to register and use the license and product please. Let me know if you need any other details in this regard. Thanks, Jithender Sr. Manager Information Systems |