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[QB-3931] Login to QB with Jira Authetication
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| Status: | Closed |
| Project: | QuickBuild |
| Component/s: | None |
| Affects Version/s: | 13.0.6 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major |
| Reporter: | Martin Falkner | Assigned To: | Robin Shen |
| Resolution: | Won't Fix | Votes: | 0 |
| Remaining Estimate: | Unknown | Time Spent: | Unknown |
| Original Estimate: | Unknown | ||
| Environment: | Windows 10 64-bit / Edge / Firefox | ||
| Description |
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We use authentication via Jira server. This weekend IT moved Jira to a different machine.
Now I tried to update the machine name in QB. however, I'm unable to log in to QB, neither with local Guest or Administrator account. I always get this message, no details available. Page Expires the session is inactive for a long time and is expired to reduce server memory usage. |
| Comments |
| Comment by Robin Shen [ 13/Feb/23 07:42 AM ] |
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Please login with root account which will never go to external authentcator. If you forget root account, please uncomment below line in "conf/wrapper.conf":
# wrapper.java.additional.3=-Dreset And then restart QB server. Root account name and password will be printed in console log then. |
| Comment by Martin Falkner [ 13/Feb/23 08:37 AM ] |
| Super, thanks, that worked. |