[#QB-3770] quickbuild agent - server connection time out & agent stop issue

QuickBuild

quickbuild agent - server connection time out & agent stop issue

Created: 03/Aug/21 01:07 AM Updated: 08/Jan/22 10:00 AM

Component/s:

None

Affects Version/s:

10.0.15

Fix Version/s:

None

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
Environment:	linux(ubuntu 16.04) - K8S environment

Description

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Hello,

I have few question about agent-server connection on agent side.
I've had connection lost on agent side due to network issue, and then some of agent failed job, and some of them just keep the job.
First, some builds had been failed, and some builds didn't. I want to know why these are different.
Second, some agent had been terminate agent.jar after connection fail, and some didn't. Also, I want to know the reason of this.

Thx.

All

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Robin Shen [03/Aug/21 01:17 AM]

If connection failure happens while agent sends step data back to server, the build will fail. If it happens while agent is running the step (not finished yet) and connection restored before step finishes, the build will not be affected. As to terminating agent.jar, do you mean agent process dies upon connection failure?

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Cheolhee Jeon [03/Aug/21 03:15 AM]

Hello Robin,

Thx for quick reply.
do you mean agent process dies upon connection failure? Yes, it happens to some of agents.
(Yesterday, My 9~10 agents failed to connect server, and some of agent process has been dead.)

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Robin Shen [03/Aug/21 11:37 PM]

It should not die even if network connection is down. Are you able to reproduce and show me the reproducing steps as well as agent log?

Change by Robin Shen [08/Jan/22 10:00 AM]
Field	Original Value	New Value
Status	Open [ 1 ]	Closed [ 6 ]
Resolution		Cannot Reproduce [ 5 ]