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Key: QB-3764
Type: Improvement Improvement
Status: Resolved Resolved
Resolution: Fixed
Priority: Major Major
Assignee: Robin Shen
Reporter: Thrasys Admin
Votes: 0
Watchers: 1
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QuickBuild

New SSO accounts can't authenticate with a security provider like ldap

Created: 23/Jul/21 08:30 PM   Updated: 25/Jan/23 07:26 AM
Component/s: None
Affects Version/s: 11.0.7
Fix Version/s: 12.0.0

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description  « Hide
If the first time a user logs in is with SSO.
And then SSO is down, the users can't login with a fall back security provider like LDAP.
That is the user doesn't click SSO but enters there username/password.
They can't authenticate to ldaps.

It would be nice to offer an option or try to use a security provider kind of like when a user isn't found,
QB tries all security provider.

Maybe something like:
if user created by SSO and logging in with user/password, try all security providers.

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Change by Robin Shen [28/Feb/22 12:44 PM]
Field Original Value New Value
Status Open [ 1 ] Resolved [ 5 ]
Fix Version/s 12.0.0 [ 12091 ]
Resolution Fixed [ 1 ]