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[QB-3641] QB Server Failed to come up after upgraded to v10
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| Status: | Closed |
| Project: | QuickBuild |
| Component/s: | None |
| Affects Version/s: | 10.0.28 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major |
| Reporter: | Phong Trinh | Assigned To: | Robin Shen |
| Resolution: | Won't Fix | Votes: | 0 |
| Remaining Estimate: | Unknown | Time Spent: | Unknown |
| Original Estimate: | Unknown | ||
| File Attachments: |
console.log
postgresql-Wed.log
quickbuild.log
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| Description |
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Hi Robin,
We tried to upgrade our QB server from v9.0.46 to v10.0.28, the server was failed to come up. Looks like it was failed to connect the database. Our DB is Postgres 10. I attached the log files your your references. Please advise. Thank you in advance, ptrinh |
| Comments |
| Comment by Robin Shen [ 03/Dec/20 12:31 AM ] |
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Please take a backup of database of 9.0.46 from QB's administration menu, and then restore it to QB10 to see if it works. To restore a backup:
/QB10/bin/restore.sh /path/to/backup.zip |
| Comment by Phong Trinh [ 03/Dec/20 01:30 AM ] |
| Thank you for your advice, Robin. Looks like there are many many idle sessions on the DB. I attached the DB log file for your references. |
| Comment by Phong Trinh [ 04/Dec/20 10:03 PM ] |
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We found that the issue was with the new DB. Please close this issue when you have a chance. Thank you very much!
ptrinh |