[#QB-3475] license is invalid and because of that there is no possibility to submit support request from administration panel.

QuickBuild

license is invalid and because of that there is no possibility to submit support request from administration panel.

Created: 25/Nov/19 01:48 PM Updated: 10/Mar/20 05:27 AM

Component/s:

None

Affects Version/s:

7.0.31

Fix Version/s:

None

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
Environment:	« Hide Production environment Operating System Linux 4.15.0-70-generic, amd64 JVM OpenJDK 64-Bit Server VM 1.8.0_222, Private Build QuickBuild Version 7.0.32 - Thu Aug 02 03:44:02 CEST 2018 Show » Production environment Operating System Linux 4.15.0-70-generic, amd64 JVM OpenJDK 64-Bit Server VM 1.8.0_222, Private Build QuickBuild Version 7.0.32 - Thu Aug 02 03:44:02 CEST 2018

Description

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Hello,

We do not have possibility to submit support request. After pushing "submit" button the page is redirecting me to "https://www.pmease.com/ticket-submitted?url=https://quickbuild.igk.intel.com&status=invalid" and the error message is "Invalid License
Sorry! The support request can't be submitted as your license seems to be invalid. Please contact us if you have a valid service key." Our license will be expired on 2019-12-13.

License information:
License Type Commercial License [restore community license]
Licensed Site Intel Technology Poland
Service Expiration Date 2019-12-13
License Expiration Date never expires for versions released before 2019-12-13
Licensed Configurations unlimited.

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