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Key: QB-3266
Type: Bug Bug
Status: Closed Closed
Resolution: Incomplete
Priority: Major Major
Assignee: Robin Shen
Reporter: Todd Scholl
Votes: 0
Watchers: 1
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QuickBuild

Agent non responsive after Error

Created: 01/Oct/18 10:15 AM   Updated: 23/Jan/19 05:39 AM
Component/s: None
Affects Version/s: 7.0.16
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description  « Hide
Support,
During a routine job run this morning, 2 of our agents became non responsive(they disappeared from the grid) to the server. The error was "Can not find any node matching specified criteria.". Upon further checking and reruns, one agent had recovered the other had not. I managed to do a "hard restart"(double run of the stop agent command) on the non-recovered one and restart it.

I would like to know why the one agent did not recover on its own and why both agents became non responsive in the first place?

I am attaching logs for both agent and server.

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