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Comment by
Raul Mondragon
[
16/Jul/18 09:19 PM
]
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This doesn't appear to be working in 8.0.11 (didn't check previous versions).
I entered a sender address (and reply address), and a sender name, however the email sent shows up in outlook with just the regular name for that email accounts user instead of the specified Sender Name in quickbuild.
Additionally, the SMTP User is the user specified by that sender address.
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Comment by
Robin Shen
[
16/Jul/18 11:51 PM
]
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Looks like outlook prefers to use the account name for displaying. Others such as Gmail respects the send name field.
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Comment by
Raul Mondragon
[
18/Jul/18 03:47 PM
]
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Is there a change you'll be able to make to get this working in outlook?
We use other apps that are able to adjust their names in outlook without the account name having to change, so it seems its possible, just not sure how they accomplish it.
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Comment by
Robin Shen
[
19/Jul/18 12:55 AM
]
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QB encodes the sender name together with sender email address in From header like below:
From: Sender Name<sender email address>
This is the standard way of specifying sender name.
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Generated at Thu May 16 06:07:31 UTC 2024 using JIRA 189.
